Refund Policy

  • We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
  • To be eligible for a return, your perfume must be not used more than 5%.
  • To start a return, you can Click here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us through this Return form.

  1. We guarantee satisfaction with every purchase. If you’re not pleased with a product, feel free to return it.
  2. We process all return and exchange requests promptly, typically within 3 to 5 working days.
  3. Please note, delivery charges for the original order are non-refundable.
  4. Customers are responsible for any delivery charges incurred for exchanging products.
  5. In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.
  6. If you receive the wrong item, so that we can evaluate the issue and make it right.

 

 

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