Refund Policy
- We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
- To be eligible for a return, your perfume must be not used more than 5%.
- To start a return, you can Click here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us through this Return form.
- We guarantee satisfaction with every purchase. If you’re not pleased with a product, feel free to return it.
- We process all return and exchange requests promptly, typically within 3 to 5 working days.
- Please note, delivery charges for the original order are non-refundable.
- Customers are responsible for any delivery charges incurred for exchanging products.
- In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.
- If you receive the wrong item, so that we can evaluate the issue and make it right.
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